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The KHIE Portal Frequently Asked Questions

​​​​​​​​​​​​​What is the KHIE Portal?

The KHIE Portal is a clinical portal offered free to KHIE Participants. It affords clinicians in all disciplines the ability to securely access patient information at the point of care, over the internet, as a technical connection is not required.  

The patient's health information is presented in a view-only format that yields a comprehensive health history that's aggregated from multiple healthcare sources.  

Which healthcare organizations contribute health information to KHIE?​​
All Kentucky hospitals (100) and over 6600 ambulatory healthcare locations, representing more than 18,000 live data feeds, are connected through KHIE.   

What kind of clinical Information is in the patient record?

  • Lab Results
  • Radiology Reports
  • Transcriptions
  • Clinical Summaries
    • Admit
    • Discharge
    • Transfer
    • Office Visit
    • H&P assessments
  • Encounters
  • Procedures
  • Immunizations
  • Medications
  • KASPER, when provisioned through KASPER ​
  • Medicaid Claims Data
  • EMS Data
  • Clinical data from Kentucky's correctional facilities

What other Information can be found in the patient record?

A patient's known social determinants of health data can be found in the KHIE patient record.   

Do I need an EMR to participate?

No, there is no technical connection required to access the data in the KHIE Portal. It can be accessed over the internet using a desktop, tablet, or mobile device, as long as you use one of the​ following supported web browsers:  Google Chrome, Mozilla Firefox, or Apple Safari, and Microsoft Edge.

How much does it cost?

The ePartnerViewer is free to KHIE participating healthcare organizations that sign the KHIE Participation Agreement. 

How do I sign up to get access?

Get Started by locating the KHIE Outreach Specialist in your area. ​​​


Event Notifications 

How do Event Notifications benefit me?

Event Notifications enable healthcare providers to track high priority patients and inform them of specific healthcare events that have occurred with specific patients in their care for the purposes of treatment, quality improvement, and care coordination activities. 

​How many patients can be included on the spreadsheet in a bulk upload? 

​A bulk upload could contain a maximum of 5 MB which is equivalent to approximately 10,000 patients. 

Do I have to complete all columns on the bulk upload spreadsheet? 

Yes, Administrators should complete the required fields on the spreadsheet to achieve optimal results.  Columns left blank will affect the search for patients. Although the spreadsheet will upload and will process even if you don't complete fields in all columns, the lack of information will result in a lower chance of identifying the correct patient.  

At a minimum, the Patient Last Name and Patient First Name columns are considered mandatory.   

If the Email Address column is not completed, a patient search will not be performed. You will receive an error message. ​

Can more than one user email address be entered on the same line on the upload spreadsheet so that more than one user receives event notification on the same patient? 

No, enter only one user email address per line. A new spreadsheet can be created for each user when the same patients are monitored by more than one person.

​What is the expected length of time needed to upload a bulk upload file?

The upload time is short, usually within just a few seconds but it ​is typically uploaded within one minute.  

​What is the expected length of time needed to process a bulk upload file?  

It will take at least 15 minutes to process a bulk upload file.  

How do I sign up to get access?

Get Started by contacting the KHIE Outreach Specialist in your area


 


         

                                                          DYNAMIC AND POWERFUL
       INFLUENCING THE WAY HEALTHCARE IS PLANNED, COORDINATED, AND DELIVERED.

                                                               


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